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Welcome to Mueslimum, a food selling website committed to providing you with high-quality food products. By accessing and using this website, you acknowledge and agree to be bound by the following terms and conditions. If you do not agree with these terms and conditions, you must not use this website.

  1. Definitions

1.1 “Website” refers to Mueslimum.

1.2 “We,” “our,” and “us” refer to Mueslimum which owns and operates the website.

1.3 “User,” “you,” and “your” refer to anyone who uses or accesses the website.

  1. Use of Website

2.1 You agree to use this website for lawful purposes only and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

2.2 You may not use the website for any purpose that is unlawful, harmful, or otherwise objectionable, or in any manner that could damage, disable, overburden, or impair the website.

2.3 We reserve the right to suspend or terminate your use of the website at any time without notice and without any liability to you.

  1. Product Information

3.1 We make every effort to ensure that the information about our products on the website is accurate and up to date.

3.2 Allergies and intolerances: If you have any food allergies or intolerances, it is your responsibility to check all the ingredient components before ordering. Our cereal products are packed in a registered kitchen that handles peanuts, tree nuts, gluten, soy, milk products, sesame seeds and sulphites, so our products are not suitable for people with severe nut allergies.

3.3 A number of products within the site are categorised as ‘gluten free’. This is referring the actual ingredient and does exclude the possibility of contact with a gluten containing ingredient and thus unintentionally may contain a very small amount of gluten. Coeliac’s should be able to consume all ‘GF’ label ingredients, however should consult a healthcare professional before doing so, and do so under the knowledge our plant does process gluten containing ingredients.

3.4 If you have any concerns or questions about the information provided on the website, please contact us before making a purchase.

  1. Orders and Delivery

4.1 By placing an order on this website, you confirm that you have checked all information and happy to proceed with order.

4.2 All orders are mixed and shipped within a 3 day time frame. Time delays due to weekends and public holidays will apply. If the product is subject to further delay you will be contacted via preferred contact method. 

4.3 We will make every effort to deliver the products to you within the estimated delivery timeframes. However, we are not liable for any delays in delivery caused by events beyond our control.

4.4 The risk of loss or damage to the products passes to you upon delivery.

  1. Pricing and Payment

5.1 All prices on the website are in AUD and are inclusive of any applicable taxes.

5.2 We reserve the right to change the prices of our products at any time without notice.

5.3 Payment must be made in full at the time of placing your order.

5.4 We accept payment through PayPal, and all payments are processed securely.

  1. Returns and Refunds

6.1 We strive to ensure that you are satisfied with your purchase. If you are not satisfied, please contact us within a reasonable timeframe from the date of delivery.

6.2 We may, at our discretion, offer returns, exchanges, or refunds for eligible products in accordance with our return policy, which is available on the website.

  1. Intellectual Property

7.1 The website and its content, including but not limited to text, images, graphics, logos, and software, are the property of Mueslimum.

7.2 You may not copy, modify, distribute, transmit, display, reproduce, or otherwise use any part of the website or its content without our prior written consent.

  1. Limitation of Liability

8.1 To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website or any products purchased through the website.

8.2 In no event shall our total liability exceed the amount you paid for the specific product giving rise to the claim.

  1. Governing Law and Jurisdiction

9.1 These terms and conditions are governed by and construed in accordance with the laws